About Us

Auto Shop Elma, Washington
East County Automotive has been providing quality car care in Elma, Washington, since 2010. We are a family-owned business delivering honest and professional automotive repair and auto maintenance services to the people of Elma and surrounding areas. The quality ASE (Automotive Service Excellence) certified technicians at East County Automotive employ today’s latest automotive technology and are equipped to handle all major and minor repairs on foreign and domestic vehicles.

East County Automotive is a certified NAPA AutoCare Center; we are able to provide the benefits of an established national entity while maintaining the personal touch of a family-owned business. We understand that your vehicle is a major investment, and that is why we care for each customer’s vehicle as if it were our own.

Looking for a repair service you can trust? Look no further!

See why our customers have rated us as the most honest auto repair in the Grays Harbor area. No shop is as quick, qualified, or convenient. All of our tech’s are ASE certified, with over 40 years of combined experience. We offer a free shuttle service* and guarantee your car will be ready when we say it is ready, or we will give you 10% off repairs**. Ask about our No Hassle Guarantee!

Why we stand out from the rest:

auto repairs

  • We use the latest in diagnostic technology to get you on the road safely and quickly
  • 12 Month warranty on all repairs. Excluding used, or customer provided parts
  • Shuttle service available
  • Independently owned and operated

We Honor Extended Warranties!

 

Please be sure to go to our Shop Specials section for our current coupons and specials.

Come by and visit our clean and professional shop in Elma, Washington.

About NAPA AutoCare

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As a NAPA AutoCare Center, we follow a strict code of ethics so customers will know up-front what to expect. As part of this code, we pledge:

  • To perform high-quality diagnostic and repair service at a fair price using quality NAPA parts.
  • To employ ASE-certified technicians.
  • To be dedicated to customer satisfaction.
  • To exercise reasonable care for the customer’s property while it is in our possession.
  • To obtain prior authorization and provide a price estimate for work performed.
  • To provide a system for fair settlement of customer complaints should they occur.
  • To maintain the highest standards of our profession.
  • To uphold the integrity of all members of the NAPA AutoCare Program.

Our National NAPA AutoCare Warranty
We currently offer the NAPA AutoCare Peace of Mind Warranty, which provides our customers with 24 months/24,000 miles of worry-free protection on qualifying parts and labor. Wherever you may travel, our warranty is honored at more than 14,000 NAPA AutoCare locations across the country.

With more than 40 years of combined experience East County Automotive offers our customers the highest level of service satisfaction, guaranteed.
Recently coming from your local Chevrolet Dealership to start our own venture, with the focus being a more personable service experience for our customers.

Our entire staff is ASE Certified. And not only do we have the proper tools but the specialized training needed to address and fix your automobile concerns. At East County Automotive you can rest easy knowing that your concerns will be fixed, and fixed right. With our knowledge of big business attitude and sales gimmicks we wanted to offer our customers a straight forward service addressing thier automobile needs and concerns.

We are locally owned and operated within East Grays Harbor County, with deep family roots. We offer a great waiting area that is kid friendly and free WI FI, so you will be comfortable while you wait for your service work to be completed. If needed we have local shuttle service available.

We invite you to come and experience your service needs the way they should be. Without high pressure sale tactics or sales gimmicks, just every day low prices.